Terms of Service

1. About the service

PEPCLUB is an educational peptide research and protocol organisation service. Features include a compound library, research information, saved favourites, protocol planning, schedules and membership-based access to selected content.

“PEPCLUB” is the service operated by PepClub.me in New Zealand. Its public legal contact is admin@pepclub.co.nz. These shared terms apply to the global and regional websites.

2. Educational information, not medical advice

PEPCLUB is not a healthcare provider, prescriber, pharmacy or emergency service. Content, calculators, protocols, schedules, research summaries and AI output are not a diagnosis, prescription or recommendation that a compound is appropriate for you.

Research findings do not necessarily establish safety, effectiveness or regulatory approval. Results from laboratory or animal studies may not apply to humans. Verify information against original sources and seek advice from a qualified healthcare professional before making health decisions.

Access to PEPCLUB does not authorise the purchase, supply or administration of a regulated substance. Laws and restrictions differ between regions. For urgent medical concerns, use appropriate local emergency or healthcare services, not this website.

3. Accounts and eligibility

Provide accurate account information, keep your sign-in credentials secure and only use an account you are authorised to access. Email verification or other security checks may be required. Google sign-in is optional where available.

You must be at least 18 years old, legally able to enter an agreement and comply with requirements in your location. Regional availability and signup rules may differ.

4. Memberships and payments

The service offers free access and paid membership options across multiple regions with regional pricing. The plan, included features, currency, price, billing frequency and applicable taxes presented before checkout are the relevant purchase information. Payments are processed through Stripe.

Where a plan is identified as recurring, it renews at the disclosed frequency until you disable future recurring payments through the available account billing controls. Your subscription access continues until the end of the current paid billing cycle after cancellation.

Founding Member Lifetime Access is a limited-time offer. Purchasing this plan grants unlimited access to all existing and future PEPCLUB features for a single one-time payment, with no recurring renewals. Access continues while PEPCLUB exists and operates the service. The limited offer period concerns availability to purchase the plan, not a recurring charge or a fixed expiry for purchased access. Existing purchase commitments, including priority review for founder feature requests where promised, are preserved.

5. Cancellation and refunds

You can disable future recurring payments through the account billing controls. Paid subscription access remains available until the end of the current billing cycle. Cancellation stops future renewals; it does not automatically refund a payment already made.

Refund requests for both monthly and Founding Member Lifetime plans are assessed on a case-by-case basis. To request a refund, email admin@pepclub.co.nz with the account email, plan, relevant payment reference and reason for the request. Do not email full card details. The operator will consider the circumstances of the purchase and request, together with applicable consumer rights. A discretionary refund is not guaranteed, and this policy does not promise a fixed refund window or processing time.

If PEPCLUB ceases to exist or permanently closes the service, Lifetime access ends. The operator's policy is not to offer discretionary refunds solely because of that closure. This does not limit any refund, remedy or other protection required by applicable law, or override an existing purchase commitment.

Case-by-case assessment does not make statutory rights discretionary. Mandatory cancellation, refund and consumer guarantee rights in your region remain unaffected, and any legally required deadlines still apply. Keep your cancellation or payment confirmation for reference.

6. Acceptable use

• Use the service lawfully and respect applicable regulations concerning compounds and research.
• Do not access another person's account, bypass access controls, share credentials to evade membership restrictions, or interfere with the service.
• Do not upload unlawful material, malicious code, or personal information you have no right to provide.
• Do not falsely present PEPCLUB content or AI output as professional medical advice, regulatory approval or a guarantee of safety.
• Respect publisher licences and third-party intellectual property when accessing or reusing research.

7. Your content and intellectual property

You remain responsible for the information and records you submit. You retain the rights you hold in your own content. Operating the requested features requires processing, storing and presenting that content, including through relevant service providers.

PEPCLUB branding, software and original service content are protected by applicable intellectual property law. Access to the service does not transfer ownership of those materials. Published studies and external research remain subject to their owners' rights and licences.

The processing described here is for providing the service, not a transfer of ownership of your content. Read it alongside the Privacy Policy.

8. Research and AI limitations

Research information and AI-generated suggestions may be incomplete, outdated or incorrect, including references, calculations or interpretations. Independently verify material before relying on it. Neither a research label nor an AI explanation guarantees study quality or applicability to an individual.

External publication links lead to services outside PEPCLUB's control. Their access conditions, availability and policies apply. PEPCLUB does not promise that all referenced publications will be freely available or that external links will remain accessible.

9. Availability and account restrictions

Maintenance, errors, provider outages and changes to the service may affect availability. These terms do not create an uptime or uninterrupted-service guarantee or override paid membership commitments. Keep independent copies of important information rather than using PEPCLUB as your sole clinical or emergency record.

Account access may need to be restricted to address abuse, security risks or legal obligations. Such restrictions must respect paid membership commitments, applicable notice requirements and consumer rights; this paragraph does not permit the operator to remove promised Lifetime features or otherwise disregard an existing purchase commitment.

10. Consumer rights and liability

Nothing in these terms excludes rights, guarantees, remedies or liabilities that cannot lawfully be excluded. This includes any mandatory consumer protections that apply in your location.

These terms do not impose a monetary liability cap, compulsory arbitration requirement or general waiver of your rights. The case-by-case refund policy and service-closure provision above remain subject to mandatory consumer protections.

11. Privacy

The Privacy Policy describes the information used by accounts, member tools, payments and service providers, the inactivity policy and how to request removal of your information. Inactivity handling must respect paid membership access and existing purchase commitments.

12. Changes, governing law and contact

Operator: PepClub.me. Country: New Zealand. Public legal and privacy contact: admin@pepclub.co.nz. Local mandatory consumer and privacy protections continue to apply; the operator's location does not remove those rights.

These terms take effect on 11 October 2026. Updates will be published here with a revised effective date. Material changes will be communicated through the service or account email where appropriate and accepted where required by applicable law. Publication or a footer link does not itself establish that you have accepted a particular version. These terms do not retroactively replace promises made at purchase.